Shipping policy

ChargeCableXL · XLsuperstores B.V.
Here you can read everything about delivery times, shipping costs, carriers, pre-orders and partial deliveries.
Contact: info@laadkabelxl.nl · Version: October 2026

1. Fast delivery

For products in stock, our service promise applies in the Netherlands and Belgium: ordered on a working day before 22:00, in principle delivered the next working day.

  • Ordering on Friday after 22:00, on Saturday or on Sunday before 18:00? Then you will receive it on Monday.
  • Ordering on Sunday after 18:00? Then you will receive it on Tuesday.

In the rest of the EU, the delivery time is in principle 1–3 working days. Outside the EU, but within Europe, it is 3–5 working days. Outside Europe, it is 5–10 working days.

These are target times, unless we agree on a fixed delivery date together. Products labelled "coming soon" are shipped as soon as they arrive.

2. Shipping costs

Shipping to the Netherlands, Belgium and Germany is free from €50. Below €50, shipping costs €4.95. Shipments to other countries are always insured.

Countries Shipping costs
France, Monaco, Austria, Luxembourg, Poland, Czech Republic, Hungary, Slovakia, Lithuania, Latvia €9.95
Spain, Portugal, Italy, Ireland, Croatia, Estonia, Denmark €12.95
Sweden, Finland, Greece, Romania, Slovenia €14.95
Bulgaria, Switzerland, United Kingdom, Norway €19.95
Cyprus, Malta €44.95
Serbia, Bosnia and Herzegovina €49.95
Iceland €69.95

Outside Europe:

Countries Shipping costs
United States, Canada, China, Japan, Hong Kong, South Korea, Taiwan, Singapore, Malaysia, Thailand, Vietnam, Philippines, Indonesia, India €34.95
Brazil, Argentina, Chile, Colombia, Peru, Uruguay, Paraguay, Bolivia, Ecuador, Venezuela, Guyana, Suriname €39.95
Australia, New Zealand €44.95
Mexico €46.95
South Africa, Morocco, Egypt, Tunisia, Algeria, Tanzania, Ivory Coast €54.95
Fiji, Papua New Guinea €80.95

Shipping outside the EU? For example to Switzerland, the United Kingdom, Norway or a country outside Europe. Then import duties, VAT or customs clearance fees may be charged in the country of destination. You pay these yourself. We currently do not ship to countries not listed here. The price you see in the checkout before paying always applies.

3. Carriers and pick-up points

We ship with PostNL, DHL, DPD, FedEx, Ampère and Dragon Fly, among others, and may also use other carriers. Where possible, you can choose delivery to a pick-up point yourself. As soon as your order is on its way, you will receive a track & trace code by email.

4. Partial deliveries

We may ship an order in several parcels. You do not pay anything extra for this. Products that are temporarily missing are sent on later free of charge.

5. Pre-orders

You pay for a pre-order in advance. Any delivery date we mention is an estimate. Is the delivery significantly delayed? Then we will let you know and you choose: wait, or cancel free of charge and get your money back in full.

6. Not available or new version

If we definitely cannot deliver a product, we will refund it, or offer an alternative if you agree to it.

We only deliver a new version of a product without asking if it is at least as good and not substantially worse in any respect. If the differences are bigger, we will ask you first.

7. Damaged or lost parcel

Has your parcel arrived damaged or been lost? Then contact us as soon as possible. If you can, send photos of the packaging, the shipping label, the contents and the damage.

8. Wrong address or parcel not collected

Please check your delivery address carefully. Are there extra costs because you entered a wrong address, or because you did not collect a parcel in time? Then we may charge you these costs, insofar as the law allows.

ChargeCableXL is a trade name of XLsuperstores B.V. · KvK 91546915 · VAT NL865691630B01